Return Policy

Thank you for your purchase with Royal Honey. We hope you are completely satisfied with your order. However, if you are not entirely happy with your purchase, you may return it to us for a full refund, store credit, or an exchange. Please see below for detailed information on our return policy.

RETURNS & ELIGIBILITY

180-Day Guarantee: All returns must be postmarked within 180 days of the original purchase date.
Item Condition: To be eligible for a return, items must be in new, unused, and unopened condition with all original packaging, tags, and labels intact.

RETURN PROCESS

Request an RMA: To initiate a return, please email our customer service team at info@royalhoneyshop.com to obtain a Return Merchandise Authorization (RMA) number and the correct return shipping address.
Package Your Item: After receiving your RMA number, place the item securely in its original packaging along with your order details or RMA document.
Ship Your Return: Mail your package to the return address provided by our support team via email.

REFUNDS & PROCESSING TIMES

Inspection: After receiving and inspecting the condition of your returned item, we will process your refund or exchange. Please allow up to seven (7) business days from the receipt of your package for processing.
Posting Credit: Refunds will be credited back to your original payment method. Depending on your credit card provider, it may take 1–2 billing cycles for the refund to reflect on your statement.
Email Notification: We will notify you via email as soon as your return has been processed.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

For products that arrive damaged, defective, or incorrect, please contact us immediately at info@royalhoneyshop.com with photos of the package. We will promptly arrange a replacement or issue a full refund at no extra cost to you.

CONTACT US

If you have any questions concerning our Return & Refund Policy, please reach out to us:

Brand Name: Royal Honey
Email: info@royalhoneyshop.com
Phone: (501) 600-0060